Sunday, February 01, 2004

Times Online - Newspaper Edition

Times Online - Newspaper Edition: "BEMUSED workers in Indian call centres are being given lessons in Chewin� the Fat catchphrases to help them understand Scottish customers.
�Gonnae no dae that�, �get it right up yiz�, and �gie�s a gonk, ya dobber� have been put on the training syllabus for phone operators in Bangalore and Bombay to attune their ears to the Scottish brogue and encourage an appreciation of the country�s popular culture. "

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