The broadband connection we have put into Bronwydd Avenue doesn't seem to be working, and there is little I can contribute from up in London except to recommend looking at http://bt.custhelp.com/app/answers/detail/a_id/57427/~/learn-about-the-bt-hub-manager.
If John can start up a web browser on his laptop and type 192.168.1.254 into the address bar he may be able to get connection status details that will help us get a better idea of what the specific issue may be.
Tuesday, December 04, 2018
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