Wednesday, September 21, 2011

I think I'm in love

I contacted Amazon yesterday about breaking my kindle. I just pressed the magic button on this page and they phoned me straightaway.

Even though I broke the reader by my own stupid fault, they are going to send me what they call an out-of-warranty replacement for fifty quid rather than the £152 a new 3G model usually costs.

All I have to do is send back the old cracked model at their expense.

I am hugely impressed.

(Kudos to the burglar who had read about this scheme on some bulletin board or other.)

PS While I'm sharing the love, Tefal sent me a free replacement lid for my Actifry in double quick time, so good for them also.
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