As a case in point, after we had downloaded all 20+GB of World of Warcraft, he told me that it was very difficult to play because the touchpad stopped working while he was using the keyboard and for about a brief period afterwards as well.
Much head scratching and research revealed a setting that is explicitly designed to stop the touchpad responding for about 2-3 seconds while the keyboard is being used. It is supposed to avoid erratic movement of the cursor if your palm accidentally brushed the pad while typing. Not really something you would want to be trouble shooting on Christmas morning.
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