I broke my kindle over the weekend. This link will take you to the previous occasion I broke one and that, in turn, will take you to the time before.
Kudos to Ben and Frankie who bought me physical books for Christmas that I have been able to use to plug the hole.
I called Amazon this morning on the off chance - remembering the out of warranty replacement they gave me at a discount in 2011 - and this time they are going to send me a like-for-like new unit free of charge. It may be because the model has been discontinued but I am still very impressed. Further it will be delivered tomorrow before 1 o'clock. Considering it needs to be personalised for me before it is dispatched that is astounding.